Conditions - Private Consumer
Prices in the original currency Swedish krona (SEK) is in force. Deviation from the terms are valid only if both parties have signed special agreements regulating this.
Applicability
These sales conditions are applicable where Swedish or other applicable law do not provide conditions that are in conflict with them. For residential consumers, the consumer purchasing and Distance Contracts which also includes protection for AB Jacobsons Gothenburg.
For more information, visit the Consumer Agencys website, www.kov.se.
Orders
Customer must be at least 18 years. Order made by another persons name without his consent, or otherwise ? as a result of AB Jacobsons Gothenburg suffer financial damage, a police reported will be filed. AB Jacobsons Gothenburg disclaims for typographical errors, errors in the
information, and errors in the specification, for all of AB Jacobsons Gothenburg catalog where products and services. All image information to be viewed as illustrations and should not be guaranteed reproduce exactly the appearance and characteristics.
Any delay in payment are charged interest at 2% per month from the due date. AB Jacobsons Gothenburg reserves the right to change prices, incorrect prices and final sales. Unless such is clearly incorrect, this may force AB Jacobsons Gothenburg to cancel the
purchase and repay any amount paid in the best way. This can be performed at any time during the purchase once when error is detected. Cause of the error to be clearly explained to the customer in connection with the purchase cancellation.
Shipping and cancellations
Orders received before 12:00 on Monday to Thursday will be processed the same day for delivery within 5 working days. Orders received on Fridays, Saturdays and Sundays will be processed the following Monday.
Delivery is by mail. Delivery of commissioned service under orders.
In cases where the client believes that the delivery is delayed in such a way that he no longer wishes to recive the goods, it is the customers responsibility to cancel the order in accordance with AB Jacobsons Gothenburg purchase terms. Cancellation after the order has become
available is not possible. In cases where orders have been dispatched, the customer is required to receive the order. Canceled product or service purchased or prepared specifically for the customer, are not possible.
Cancellation is not valid until the customer has confirmed with AB Jacobsons Gothenburg either by email or fax.
Ownership right is reserved
All goods remain the AB Jacobsons Gothenburg property until fully paid.
Liability for defects
AB Jacobsons Gothenburg responsibility for errors in delivery is limited to existing sales conditions of AB Jacobsons Gothenburg, and bears no direct or indirect responsibility for example, but not limited to, inkompatiblilitet, delivery delays, downtime, data loss, additional work or other economic harm.
Complaints Terms and withdrawal
It is appropriate that the customer check the goods on delivery to verify that this is right, and unimpaired. For claims, the customer must contact AB Jacobsons Gothenburg on phone 031-280789, e-mail info@snus2.se or via AB Jacobsons web site www.snus2.se and provide order id and reason for complaint.
The customer will recive a so-called RN (return number), which is then valid for 14 days.
In all cases where a product is returned to AB Jacobsons Gothenburg, the customer first obtaining an RN. Return deliveries shall then be clearly labeled with the RN. The customer should write the received RN on a lable so that the original packaging is not damaged. Defective products returned to the AB Jacobsons Gothenburg
should be treated as if they were flawless. It is in all types of returns extremely important that product is packaged in such a way as to not threaten to cause injury. For private consumers for consumer purchasing, which means that the customer is entitled to get freight paid on a valid return file. In AB Jacobsons
Gothenburg has an individual consumers right to receive a prepaid package patch to the mailing. In the case returned the matter is not valid and the customer has received a prepaid package patch to the mailing itself, charged shipping charge return. In cases where the return reason is complaints and errors can not be
detected based on a fee of 200: - + VAT + shipping return and the handling cost for the case. Shipments lacking RN returned to the customer and freight costs charged. AB Jacobsons Gothenburg reserves the right to replace defective to be equivalent in the case, identical goods are unavailable.
In all cases where a product is returned to AB Jacobsons Gothenburg, the customer must first obtaining an RN. Return deliveries shall then be clearly labeled with the RN. The customer should note the received RN package on a lable so that the original packaging is not damaged. Defective products returned
to the AB Jacobsons Gothenburg should be treated as if they were flawless. It is in all types of returns extremely important that product is packaged in such a way that the goods is protected from damage. Private consumers are entitled to get freight paid on a valid return. A private consumer have the right to
receive a prepaid package patch to the mailing. In the case a return is not valid and the customer has received a prepaid package patch, the customer is charged for return shipping. In cases where the return reason can not be detected, the customer will be charged a fee of 200: - + VAT + return shipping, and the handling cost for the case.
Shipments lacking RN is returned to the customer, and freight costs is charged. AB Jacobsons Gothenburg reserves the right to replace defective goods to be equivalent in the case, identical goods are unavailable.
Private Consumers have the right to cancel the purchase within 14 days according to Distance Contracts. The right to cancel applies under that Act only if the item and its original packaging can be returned in substantially unaltered state. The product may not be used. Would consumers use their right of withdrawal,
contact AB Jacobsons Gothenburg for obtaining a RN. Return shipping is paid for by the consumer.
For products that are custom made for specific customer, does not apply to current law, open purchase or withdrawal.
If an item is damaged, AB Jacobsons Gothenburg should be contacted within five days for information about compensation.
Unredeemed package
For package not picked up, and the package is returned to AB Jacobsons Gothenburg, we will charge a fee of 250: - SKR + VAT to cover AB Jacobsons Gothenburg costs of transportation and administration.
Transportation Damaged Goods
If a product from AB Jacobsons Gothenburg is damaged in shipment, regardless of whether damage is visible or hidden, must be notified immediately to the Swedish Post (phone 020-23 22 21) within 7 days.
Force Majeure
Event such as war, natural disaster, industrial action in the labor market, government decisions, failed deliveries from subcontractors, costly event, and thus comparable event outside of Gothenburg AB Jacobsons control, which is not reasonably to have been foreseen, is attributable to force majeure, which means
that AB Jacobsons Gothenburg does not have the obligations to fulfill contractual agreements.
Other
AB Jacobsons Gothenburg reserves the right to change any information, including but not limited to prices, specifications and product offerings without prior notice. In the event the final sale to the stated price has ended or because of that a sale item is out of stock, AB Jacobsons Gothenburg have the right to
cancel the purchase, and refund any amount paid in the best way. AB Jacobsons Gothenburg will also inform the customer about replacing or equivalent sales item is available
